The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.
1. Contact us
Franz Plattnerstrasse 4
+43 (0)676 93 06 102
2. Data collection
We would like to point out that, for the purpose of simplifying the booking process and for subsequent contract processing, the website operator stores the connection owner’s IP data as part of cookies, as well as the buyer’s name, address, date of birth, telephone number and email address. We also store all data from our communication exchange, such as your inquiries, etc.
The data you provide is necessary to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. Bookings are processed via the online booking and management system bookingkit. You have the option of paying on site or using the online payment methods offered. Your bank or credit card details will only be processed to process the payment. You can find further information on protecting your personal data at: https://pro.regiondo.com/de/datenschutz/
3. Purpose and legal basis of processing
We process your personal data in order to fulfill our pre-contractual obligations, such as responding to your inquiries, to fulfill the contract and the associated ancillary services, such as accounting, provision of services, etc. and to comply with our legal obligations.
The legal basis for data processing is therefore the contract or the pre-contractual relationship as well as the Austrian legal system, insofar as this results in statutory retention obligations. If the processing is not necessary for contractual purposes, it is carried out based on your consent.
4. Retention of data
Your data will only be stored for as long as required by the above-mentioned purpose or as long as it is necessary due to legal retention obligations or is justified to protect legitimate interests, such as the defense against claims for damages.
In addition, data will only be stored based on your consent until revoked. Despite your consent, we are not obliged to store your data permanently and can therefore delete your data at any time.
5. Transfer of data
The data will only be transferred to third parties, in particular to external service providers such as IT service providers or tax consultants, if this is necessary for the fulfillment of the contract or to carry out pre-contractual measures. The data can also be forwarded to lawyers, insurance companies or authorities if this is necessary to protect our legitimate interests.
Processor contracts within the meaning of Art 28 GDPR are concluded with service providers.
Data transmission and storage takes place via servers of our IT service provider and our payment service provider located in the EU/EEA. There will be no transfer to third countries.
6. Data Security
We take appropriate, state-of-the-art precautions and technical and organizational measures to protect your personal data.
It cannot be ruled out that, despite our efforts, information that you transmit to us via the Internet or other telecommunications networks will be viewed and used by other people. We accept no liability for any such unauthorized use of your information by third parties.
7. Your rights
As a data subject, you have the right at any time to receive information about your stored personal data, its origin and recipient and the purpose of data processing. You also have the right to correction, data transfer, objection, restriction of processing and blocking or deletion of incorrect or unlawfully processed data. You can revoke your consent to use your personal data at any time.
Your request can be followed as long as this does not conflict with any laws, agreements or legitimate interests of the person responsible.
We ask you to notify us accordingly if there are any changes to your personal data.
Your request for information, deletion, correction, objection and/or data transfer, in the latter case, provided this does not cause disproportionate effort, can be sent to the above address of the person responsible.
If you believe that the processing of your personal data by us violates applicable data protection law or that your data protection rights have been violated in some other way, we ask you to inform us so that we can investigate this. It is also possible to complain to the competent supervisory authority. In Austria, the data protection authority is responsible for this.
8. website + cookie pop up
8.1 Server log files
Access data: The website operator or page provider collects data about accesses to the page and stores them as “server log files”. The following data is logged in this way:
Time at the time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Operating system used
IP address used (if necessary: in anonymized form)
The data collected is used exclusively for statistical evaluations and to improve the website. However, if there are concrete indications of illegal use, the website operator reserves the right to subsequently check the server log files.
This website uses Google Analytics, a web analysis service provided by Google Inc. („Google“). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.
8.4 AdWords Remarketing
8.5 Use of Facebook Pixel and conversion measurement
With your consent, we use the “visitor action pixel” from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) within our website. Using Facebook Pixel, we can track users’ actions after they have seen or clicked on a Facebook ad. The aim is to be able to optimally measure the effectiveness of Facebook advertisements and to act strategically. The data collected is anonymous to us, which means we do not see the personal data of individual users. This data is stored and processed by Facebook and linked to your Facebook account. The social media platform uses this data for its own advertising purposes, in accordance with Facebook’s data usage policy https://www.facebook.com/about/privacy/.
Functions of the Instagram service are integrated on the page. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you have an Instagram account, you can link the content of our site to your profile. This allows Instagram to associate the visit to our site with your account. Furthermore, we would like to point out that we, as the provider of the site, have no knowledge of the content of the transmitted data or its use by Instagram.
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
8.9 Google Maps
This website uses Google Maps to display map information. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
If you do not agree with the processing of your data by Google, you have the option of deactivating the “Google Maps” service and preventing the transfer of data to Google in this way. To do this, you must disable the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or only to a limited extent.